wiki:IVRSSetup

IVRS Setup (via Mahiti)

The current IVRS being run by Mahiti is setup at their office with two Airtel PRI lines, running into a Digium Telphony card. This is connnected to a Linux box running Asterisk.

Call Workflow

  • School reps call into the IVRS system
  • Inputs are validated by the Asterisk script
  • The validated data is then stored into the database
  • A script added to cron uploads this data to klpdata.mahiti.org
  • Our dashboard consumes this data through the klpdata.mahiti.org's API

TODO

  • Need to get details of the Digium card like model number, etc
  • Need to understand how asterisk is configured
  • Need to get details of PRI lines process from Airtel/BSNL
  • Need to ask Mahiti to commit the php files which do the call-thru
Last modified 3 years ago Last modified on 04/10/15 15:37:07